Maximize your user experience

Virtual Business Expo Guides

Platform Guides

This page includes guides that are useful to you and aimed to increase the success of your experience.

Attendee Guide

Exhibitor Guide

Speaker Guide

Most Frequent Questions and Answers


First, make sure you are registered for the event. Check your spam/junk folder for the confirmation email. If you are registered, you will receive a delivery notice email immediately after registering from Whova. You can access the event by visiting: and entering the email and password used to register for the event. Refer to Whova’s Attendee User Guide for full access instructions.

Create a login with your email. This login will then be automatically associated with your attendee ticket. If the system says you have a login already associated with your email, please click “Sign In” and “Forgot my Password”. Check your email, reset your account, and login with your new password.

Each employee (guest) must register individually using their own username and password. To get started visit and select your registration preference. Refer to Whova’s Attendee User Guide for full access instructions.

Guests can register and attend all activities such as Opening Remarks & Welcome from Leadership, MasterClass, Workshops, Trade Fair and Virtual Networking.

You can review the Event Registration Guide, Booth Management Guide and Speakers/Moderators Guide by visiting


Sessions are open to everyone with full admission or workshops only admission and therefore you do not need to pre-select any as part of your registration. Simply select a session of your choosing, at the time it starts

Sessions are held in the workshop areas of the platform. Use the agenda to determine the location of the session you wish to attend. Select the icon on the platform navigation for the area your session is being held. Once you enter, feel free to join your session using the “Join Session” button that will be readily available at that time. While in session, please remain muted with your cameras off if you are not a program presenter. To navigate from room to room, use the main bar at the bottom of the screen. Refer to Whova’s Attendee User Guide for full access instructions

There is no session capacity.

There are no sessions during lunch. You are invited to enjoy lunch on your own from 12:30-1:00PM.

Just like any webinar, there are things you can do to ensure the best viewing experience. To maximize your experience in sessions, make sure you have a strong internet connection. We recommend the use of a hardline ethernet connection. It also helps to close non-essential tabs in your browser. If you do experience buffering or your video freezes, reload the session page before contacting the Help Desk.

The goal of gamification is to engage attendees to inspire collaborate, share and interact throughout the event. Winner prizes include airline vouchers, retail and dining gift cards, 2022 Business Impact Awards and Business Expo Tickets, Advertisement in the 2022 Business Impact Awards and Business Expo program books and virtual meeting with a Board of Directors’ member of choice.

The virtual 37th Annual Business Expo is taking place in Eastern Standard Time. We have made considerations in scheduling our programming to serve the needs of our broad, globally based audience as much as possible.

Have additional questions? Please call (305) 762-6151 or
email Emails will be responded to within 24 hours.


Virtual booths will be open from 2 pm- 4:30 pm EST on Wednesday, May 18.

The full list of exhibitors is available at

When you click on a Virtual Booth, you can chat with exhibitors, download documents, set-up future meetings, and watch videos. Use the chat feature to let the exhibitor know which product or solution you’d like to learn more about.

There will be trainings scheduled on Thursday, May 12 10:00 -11:00 AM EST and 2:00 – 3:00 PM EST. If you have additional questions after reviewing the Whova Exhibitor Guide, please contact us and we will assign a booth coordinator to assist you.


The virtual matchmaker includes one-on-one appointments for minority businesses to meet with buying decision-makers from Fortune 500 Companies, government agencies, educational institutions and healthcare organizations.

All appointments will be held on Wednesday, May 18 from 2:00PM-4:30PM EST. All appointments will be managed on a first come, first serve basis. Appointments will begin promptly at 2:00 PM. You may join the meeting room 5 minutes prior to the scheduled time. Each appointment will be allotted 10 minutes with a 5-minute buffer between appointments. The system will prompt the start of the meeting. If you are given an appointment, please be on time and do not go over your time! If an appointment time is missed, the time slot will be lost. Once the 15 minutes is up, the system will end the meeting immediately. We recommend that you select your meetings concurrently as much as possible.

All matchmaking hosts/buyers will receive their schedules ahead of time with the full list of small businesses who have been approved to meet with their team. Each company has a profile in the matchmaking system so you will be able to look through it to find all of the industry and socio-economic information you may need from each business.


The number of guests depends on your sponsorship level. Please check your email for subject line (FSMSDC Expo Sponsorship Form Updates), as sponsor information was sent out previously providing you with relative information specific to your sponsorship.

You are required to submit your guests using the Cognito form that was previously emailed using the subject line (FSMSDC Expo Sponsorship Form Updates) from our office.


Ads will be placed in the digital program book.

Please submit only .ai, .eps, print-ready PDF file, 300 dpi resolution or higher.
• Full page 7” x 9”
• Half page horizontal 7” x 4½”
• Quarter page 3 ½” x 4½”

Ads for the online directory should be uploaded Sponsorship Form here by Friday, May 6th.

An Interactive Virtual Business Networking Event

Make the Connetion